Terms and Conditions

Welcome to Frame Visions. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully to understand your rights and responsibilities.

1. Orders and Payments

  • All orders placed through our website are subject to availability and acceptance.

  • Payments must be completed at the time of purchase through the available payment options.

  • We reserve the right to cancel or refuse any order in case of payment issues, incorrect information, or product unavailability.

2. Shipping and Delivery

  • Orders are processed within 24–48 hours after confirmation.

  • Products are delivered within 7 business days across India, depending on your location and courier availability.

  • Frame Visions is not responsible for delays caused by courier services, natural events, or unforeseen circumstances beyond our control.

3. Returns and Refunds

  • Customers can request a return or replacement within 7 days of receiving the product, provided the product is unused, undamaged, and in its original packaging.

  • After 7 days of use, returns, refunds, or replacements will not be accepted under any circumstances.

  • Products damaged due to mishandling, accidents, or improper use by the customer will not be eligible for return or replacement.

  • In case of receiving a defective or wrong product, you must inform us within 48 hours of delivery for a replacement.

4. Product Care and Responsibility

  • Frame Visions ensures that every product is thoroughly checked and securely packed before dispatch.

  • We will not be responsible for broken, scratched, or damaged products caused by the customer’s handling after delivery.

  • It is the customer’s responsibility to maintain and use the product carefully.

5. Intellectual Property

  • All content, logos, images, and product descriptions on this website are the property of Frame Visions.

  • Any unauthorized use, reproduction, or distribution is strictly prohibited.

6. Limitation of Liability

  • Frame Visions shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

7. Changes to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

  • Continued use of our website and services will be considered as acceptance of the updated terms.